Best Western Hotel Rothaus - Lucerne

ex. Best Western

Klosterstrasse 4, Lucerne, Switzerland, 6003show map
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Rooms and Guests
2Guests1room
Highlights
7
GoodBased on  176 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

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Overview

Rothaus Luzern is a good accommodation choice in Lucerne.

Major Lucerne sights, such as Schloss Meggenhorn and Glacier Garden are located nearby.

Nearby points of interest include a church, monuments and a chapel.

The nearest bus stop is 200 meters away.

Rooms

This hotel comprises of spacious suite, family double room and comfort room with wooden furnishing. They feature climate control, wireless internet, a laptop-size safe, flat-screen television and a work desk. The rooms have homely-style decor.

Eat & Drink

Unicum Lucerne treats guests with Swiss meals and lies within 100 meters from the property.

Services

Guests can take advantage of a baggage storage, a designated smoking area and an elevator.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at CHF 22 per day.

Number of floors:   5.  Number of rooms:   50.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

CHF 22 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Laundry
TV

Flat-screen TV

Elevator

Lift

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Sun terrace

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Sitting area
  • Terrace
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Hair dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-22:00FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Lucerne StationLucerne Station2000 ft
Lucerne StationLucerne Station2300 ft
KKL Culture and Convention Centre LucerneKKL Culture and Convention Centre Lucerne2700 ft
Hertenstein streetHertenstein street2300 ft
Rosengart Collection Lucerne Rosengart Collection Lucerne 1400 ft
Chapel Bridge (Kapellbrucke)Chapel Bridge (Kapellbrucke)1500 ftCity Center
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Unicum LucerneUnicum Lucerne200 ftRuetligasse 4
Drei KonigeDrei Konige200 ftBruchstrasse 35
Ristorante ToscanaRistorante Toscana300 ftRuettligasse 5
STERN LuzernSTERN Luzern500 ftBurgerstrasse 35
Jam JamJam Jam300 ftHirschengraben 45/47
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SonnenbergSonnenberg1.4 mi
Messe LuzernMesse Luzern1.6 mi
Glacier Garden LucerneGlacier Garden Lucerne4000 ft
Swiss Museum of TransportSwiss Museum of Transport1.6 mi
Mount PilatusMount Pilatus5.3 miPILATUS-BAHNEN AG Schlossweg 1 Kriens
Mt. RigiMt. Rigi8.6 mi LucerneSwitzerland
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Getting around
Airports
Zurich-Kloten (ZRH)31.0 mi
Belp (BRN)39.1 mi
Train
Lucerne Station2300 ft
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Reviews
6.6
GoodBased on  176  reviews

Rating by category:

9.0
Location
9.0
Service
  • 4.2
    Guest rating

    Location

    Dead Wifi Arrogant Kitchen staff Old furnitures Picture in Booked.net is not the same

  • 6.6
    Good

    Location

    Receptionist not available most of the time.I waited for 40 mins untill i called someone via phone.

  • 5.0
    Guest rating

    Location

    Upon arrival staff was not familiar with location of major attractions. Bathroom light did not work and was not fixed until 10:30 PM, after 4 visits to my room. Computer printer was jammed, making it impossible to print boarding passes. Room was tiny, barely room to open suitcases. Room was warm requiring window to be open which caused room to be noisy. Shampoo consisted of 3 tiny packets for 2 people.

  • 7.4
    Very good

    The rooms were newly renovated.

    We paid extra for a 4 person suite for our 2 children. The room was the same as my parents 2 person but with the pull out bed made up. Didnt seem worth the extra money,

  • 5.0
    Guest rating

    It was a building site, very noisy and should have been told before we stayed. Also very expensive would not reccommend. Would have still been horrible if there wasnt work going on. Dont reccommend it

  • 5.8
    Guest rating

    Good sized bathroom with a big standalone shower. I was on the top floor and had an accessible balcony. Free wi-fi was easy to use. Friendly staff. The hotel isn't too far away from the station to walk with luggage and is very close to the Spreuer Bridge so provides a good location to explore Lucerne without paying too much for a hotel closer to the lake/station. Breakfast was ok by European standards.

    No air-con! It may have been unusually hot during my stay but the desk fan provided was inadequate and this really let this hotel down.

  • 10.0
    Exceptional

    Experience from three other hotels in Lucerne. This hotel stay was absolutely the best. Friendly staff, clean and nice room (newly restored). Breakfast good and delicious. Everything very satisfactory. We shall certainly give priority to this hotel next time we go to Lucerne.

  • 7.0
    Very good

    Central position.

    All fine except breakfast. The layout of the items to eat/drink were all over the place - Juice in one place , glasses on a counter away from the juice. Each morning one had to make tea with warm water not boiling. One morning we ran out of bread rolls. If you wish to see how to run a breakfast well, visit Best Western - Montana Hotel , Zurich where we also stayed. Overall breakfast each morning was poor.

  • 7.8
    Fabulous

    Nicely located to the old town and not too far from the railway station. The room was very clean and comfortable and the staff friendly and efficient.

  • 5.8
    Guest rating

    The staff and breakfast are OK.

    Bed and pillow are too soft. Toilet is not clean.

  • 7.8
    Fabulous

    The room I was allocated was on the street side so I asked to be moved to a quieter room and was immediately given a triple room at the rear. Helpful staff and a good breakfast. Conveniently situated in the centre, just a short walk from the station.

  • 7.4
    Very good

    The hotel was clean and comfortable and in a convenient location for sightseeing.

    The hotel information stated there was parking, in reality they only had about four spaces in the road outside and we had to park several hundred yards away in a public car park which was inconvenient. As we were en route to Italy our car was loaded up so I would have prefered parking on site where I could be more confident it was safe. The hotel information should be changed to alert customers of the situation regarding parking. There was a lot of noise from the road even with the windows closed. I have said I would recommend the hotel as I felt it was fine but would advise of the above points.

  • 6.2
    Good

    Location

    No coffe/water boiler altough stated in room description as well as in the brochure at the room. I asked the reception, she only said, we have no water bolier (no more help, excuse, sorry). I have to buy 0.5 CHF for a glass of hot water. Not much but irritating because we travel with children and need really hot water (one reason why I reserve superior room!!!!). Room is relative old but ok. Bathroom: the smallest bathtube in the world (I guess), it made difficult to take normal shower. Breakfast is ok but minimum, to few personal for many guest.

  • 7.4
    Very good

    The room was spacious enough to walk around in with having also a baby cot and stroller take up room. The beds were comfortable. Reception was friendly and the parking had been reserved for us, very close to the hotel, for decent amount of CHF 18. We had a big flatscreen TV and an alarm clock, a closet that could be locked (instead of a safe). Mostly I liked the location so close to the center, as we had to go back to the hotel once or twice during the day.

    The room decoration was very dark brown; I was expecting more fresh red colours as was shown in the photo on the booking page. Also the bathroom had a very strange and unpractical bathtub/shower: too small to stand in to shower, at least for an adult and as a bath it would maybe accomodate senior people, who like to take seated baths?? Don't know what they were thinking when designing that! There was some noise from the street too, on the front side, but I knew about this from the customer reviews on the booking website and had brought my earplugs.

  • 6.2
    Good

    It was a pleasant stay, we really liked our room decor, very modern and minimal. the location was good too. I wish the breakfast was better.

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Highlights
7
GoodBased on  176 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Switzerland

Use Badge
Good to know
Check-infrom 15:00-22:00FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Zurich-Kloten (ZRH)31.0 mi
Belp (BRN)39.1 mi
Train
Lucerne Station2300 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby